Privacy Policy

Information We Collect

Personal Information

• Name and username
• Email address
• Profile picture and bio
• Payment information (processed securely through Apple App Store and Google Play)
• Content you create and share

Automatically Collected Information

• Device information (type, operating system, unique identifiers)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions with content)
• Location data (country/region level only)

How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

Data Sharing

We do not sell your personal information. We may share information in the following circumstances:

• With Creators: Subscribers' basic profile information is shared with creators they subscribe to
• Service Providers: Third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition

Data Security

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

Your Rights

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, contact us at privacy@getupfan.com

Children's Privacy

Contact Us